Showcases To Go
Showcases To Go FAQ
Questions
What are the dimensions of your Showcases?
How much does a Showcase weigh?
What are your Showcases made out of?
Do you offer any kind of discount for buying more than one Showcase?
I would like to get the full benefit of your Volume Discount, but I am unable to order that many Showcases at this time. What can I do?
What if I want to use a Showcase as a contest incentive for my downline?
How many Showcases do I need?
How soon can I get my Showcases after placing an order?
What is the purpose of the little black plastic piece that is inserted in the top of each Showcase?
What do you suggest is the best way to set-up the Showcases on a display table?
I have had my Showcases for awhile, and they are starting to get scratched and worn on the edges. What do you recommend?
What is your return/exchange policy.
How long have you been in business?
Answers
What are the dimensions of your Showcases?
Our Showcases are designed to hold the maximum amount of jewelry for their size. They are 22 1/2” high x 14 1/4” wide x 3” deep when closed.
Back To Questions
How much does a Showcase weigh?
We make every effort to keep our Showcases as lightweight as possible. Each Showcase weighs approximately six pounds.
Back To Questions
What are your Showcases made out of?
The structural framework of each Showcase is solidly constructed of all-wood materials. The frames are made of Ash and individually hand-stained a rich Burgundy-Mahogany A multiple coat, spray-on satin finish is then applied. The Showcases are also available in a natural finish. Accents include soft black rope handles, black velvet lining and brass-plated latch and hinges.
Back To Questions
Do you offer any kind of discount for buying more than one Showcase?
Yes. We offer an ongoing Volume Discount. From the Main Menu, select Special Offers, then Volume Discount to learn more.
Back To Questions
I would like to get the full benefit of your Volume Discount, but I am unable to order that many Showcases at this time. What can I do?
We suggest that you contact other distributors in your area and place an order together for enough Showcases to maximize the Volume Discount for each of you. From the Main Menu, select Special Offers, then Volume Discount to learn more.
Back To Questions
What if I want to use a Showcase as a contest incentive for my downline?
From time to time, distributors are looking for contest incentives for their people, and a Showcase can be a powerful motivator. When you use a Showcase as a prize for your downline winning a contest, we offer it to you at a Leadership Discount. Click on Special Offers, then Leadership Discount to learn more.
Back To Questions
How many Showcases do I need?
The best thing to do is take an inventory of all the pieces you have. Then it will be easier for you to assess which combination of Showcases will maximize what you have. Feel free to call us at 1-800-253-4724 and we will be more than happy to assist you with your selection.
Back To Questions
How soon can I get my Showcases after placing an order?
We try to ship your Showcase order as soon as possible. Click on the "Shipping" link on the left of the screen for our current shipping turnaround time. Or contact us at 1-800-253-4724.
Back To Questions
What is the purpose of the little black plastic piece that is inserted in the top of each Showcase?
We call this bar a "Connector" and it is designed to "connect" two or more Showcases that are set up side-by-side thus helping to stabilize your display.
Back To Questions
What do you suggest is the best way to set-up the Showcases on a display table?
There are many ways to set-up the Showcases. Click on our Set-up Diagrams pages and you will see several suggested set-ups for two to six Showcases on various size tables. But be creative. Every situation is different, so don’t be afraid to experiment with new and different set-ups. A Connector Bar is supplied with each Showcase which is designed to be used to join Showcases together to help stabilize the entire display. In any display set-up, it is vitally important to have good lighting on your jewelry. You can’t always depend on every situation having adequate lighting, so it is a good idea to carry your own lights with you. Consider our mini clip-on Display Lights. They are low-profile and easily clip to the tops of your Showcases.
Back To Questions
I have had my Showcases for awhile, and they are starting to get scratched and worn on the edges. What do you recommend?
We have found the best way to touch up minor scratches and wear on the cherry finish is with a black permanent magic marker. Use it sparingly and wipe off any excess immediately. Most damage to your Showcases will occur as the cases rub against each other while carrying them or when they possibly tip over on the way to or from a show or presentation. To help minimize wear and tear on your Showcases, we suggest transporting them in our Quick Cart which enables you to carry up to four Showcases on wheels without having to manage them individually.
Back To Questions
What is your return/exchange policy.
Returns/exchanges of merchandise for reasons other than damage/defect must meet the following guidelines: 1. Only unused items within 10 days of receipt may be returned. Display Lights and Quick Carts must be unopened. All sales are final on Options Custom Showcases. 2. Customer must notify us within 10 days of receipt to receive authorization for the return prior to shipment. Customer is responsible for shipping costs to return the item(s) as well as for any replacement item(s). 3. There is a $7.00 restocking charge for each returned Showcase to cover inspection and repackaging. 4. Additional charges will be assessed if returned merchandise is damaged due to careless or improper packaging.
Back To Questions
How long have you been in business?
Our Showcases are the originals and were first introduced in 1995 by Michael Boyanton. Then, in early 1999, we (Gale and Rusti Field) took over the business, and it became known as "Showcases To Go". We have been independent distributors of fashion jewelry since 1991 and reside in the Tampa, FL area.
Back To Questions
